Privacy Policy

Scope

This policy explains how Promax Bioscience Co., Ltd. handles information collected through www.promaxbioscience.cn. It applies to this website only and not to third-party sites we link to.

Information we collect

We do not require registration to browse this website. We do not use advertising trackers, and we do not sell personal information.

If you contact us by email, we receive the information you choose to send — typically your name, organisation, email address and the content of your message. Our hosting provider may record standard technical logs such as IP address, browser type and requested pages for security and reliability purposes.

How we use information

We use the information you send to respond to your enquiry, to evaluate potential collaborations, and to meet legal or regulatory obligations. We do not use it for automated decision-making or profiling.

Legal basis and retention

Where the Personal Information Protection Law of the People’s Republic of China or the GDPR applies, we process enquiry data on the basis of your consent or our legitimate interest in responding to business communication. Enquiry records are retained only as long as necessary for the purpose for which they were collected, and are then deleted or anonymised.

Sharing

We do not share personal information with third parties for marketing. Information may be disclosed to service providers who host or maintain our systems under confidentiality obligations, or where required by law.

Your rights

You may request access to, correction of, or deletion of personal information you have sent us, and you may withdraw consent at any time by writing to info@promaxbioscience.cn. We will respond within the period required by applicable law.

Security

We apply technical and organisational measures appropriate to the sensitivity of the information, including access control and encrypted transmission. No method of transmission over the internet is completely secure.

Contact

Questions about this policy can be sent to info@promaxbioscience.cn or by post to Room 1126-2, Chuangye Building, corner of Linxi 7th Road (West) and Beiyuan Road, Lanshan District, Linyi, Shandong, China.